I will share your comments with our team. Jungfernstieg is 11 minutes away from your Novotel suites by subway. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. The Novotel Alster lies in the Hohenfelde district, 150 feet from Lübecker Straße Underground Station. Moenckebergstrasse is minutes away. 84 af 338 hoteller i Hamborg og med bedømmelsen 4 af 5 på Tripadvisor. At Novotel Suites, we strive to offer every customer a first class service experience. Anonymous Families - 29/07/2020 Confirmed reviews ALL. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We stayed on 2nd floor and had no distraction. Novotel hotels welcome you to this city for a change of scene and a pleasant stay combining comfort and well-being. Novotel Hamburg City Alster is located at Lübecker Strasse 3 in Nord, 2.1 km from the centre of Hamburg. Careful cleaning. Přihlásíte-li se k odběru naÅ¡ich e-mailů, budete navíc dostávat informace o exkluzivních nabídkách a slevových akcích. Overall good stay, Jonas Families - 01/08/2020 Confirmed reviews ALL. And the hotel’s seven conference rooms can accommodate up to 220 people. Museum für Kunst und Gewerbe Hamburg is the closest landmark to Novotel Hamburg City Alster. Up to two children under the age of 16 may stay with their parents and enjoy breakfast free of charge. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Paulo V., Thank you for taking the time to tell us about your experience at the Novotel Suites Hamburg City. Die Außenalster ist fußläufig in wenigen Minuten erreichbar. Therefor we will share your review with our team. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The room was spacious but poorly decorated and quite weared. Because it's our deepest interest that our guests feel welcome at any time. It is always a pleasure to receive positive feedback. Toilet was too small and could be more comfortable. Of course, we also try to provide each guest with an individual and optimal service, even with a large number of guests. The complementary wellness area includes a steam bath, sauna and gym. We are delighted that you are satisfied with your stay, the hotel and our staff. We are pleased that you share your concerns and we hope that you will give us the opportunity to serve you better in the near future. I will share your comments with our team. Everything you need to know about the Novotel Hamburg City Alster rooms at Tripadvisor. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Jens Loenborg A., We are thankful for the great review about your stay. Book Novotel Hamburg City Alster, Hamburg on Tripadvisor: See 1,357 traveler reviews, 289 candid photos, and great deals for Novotel Hamburg City Alster, ranked #86 of 338 hotels in Hamburg and rated 4 of 5 at Tripadvisor. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Museum für Kunst und Gewerbe Hamburg is the closest landmark to Novotel Hamburg City Alster. I will share your comments with our team. Remember Novotel Suites offers this service for free on Sundays. Inquire for accessible rooms.Â. Moenckebergstrasse is minutes away. At least fine and very friendly Staff. This hotel participates to Planet 21 and is acting in favour of Positive Hospitality. Because it's our deepest interest that our guests feel welcome at any time. We have intensified hygiene and prevention measures to ensure your safety. Friendly staff at reception and restaurant! We regret that we have not fully met your expectations, but at the same time thank you for your open feedback. Novotel Hamburg City Alster, placeret som nr. Book Novotel Hamburg City Alster, Hamburg on Tripadvisor: See 1,357 traveller reviews, 289 candid photos, and great deals for Novotel Hamburg City Alster, ranked #86 of 338 hotels in Hamburg and rated 4 of 5 at Tripadvisor. There's an onsite 24-hour business center. Novotel Hamburg City Alster, placeret som nr. View deals for Novotel Hamburg City Alster, including fully refundable rates with free cancellation. Not very nice neighbourhood - but the hotel is not to blame, Anonymous Families - 20/07/2020 Confirmed reviews ALL, Anonymous Families - 17/07/2020 Confirmed reviews ALL. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Generous rooms and an innovative restaurant make Novotel Hamburg City Alster extremely family-friendly. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Jonas Vejby N., Thank you for taking the time to tell us about your experience at the Novotel Suites Hamburg City. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please note the exceptions in certain federal states and also note that mouth-nose mask must be worn at all times in the public areas of our hotel. We hope you get through the Corona period well and would like to add 500 points to your account. Ralph A. S. Couples - 20/03/2020 Confirmed reviews ALL, We had a good stay, the room was quite large, everything was fine, no complaints, Slow and inefficient reception attendance, Paulo Business - 18/03/2020 Confirmed reviews ALL. No regular door into the bathroom. The central location and U-Bahn train station on our doorstep make the Novotel Hamburg City Alster hotel the ideal base in Hamburg. The 30 m² suites have a kitchenette, double and extra bed, shower, bathtub, separate toilet and a table. Novotel Hamburg City Alster, Hampuri: 1 357 hotelliarvostelua, 289 matkailijan valokuvaa ja huipputarjouksia majoituspaikasta Novotel Hamburg City Alster, joka on sijalla 87/338 (hotellit) Hampurissa ja sijalla 4/5 Tripadvisorissa I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Lean back in your comfy chair and live out your passion for travel across five continents. I will share your comments with our team. Book Novotel Hamburg City Alster, Hamburg on Tripadvisor: See 1,346 traveller reviews, 282 candid photos, and great deals for Novotel Hamburg City Alster, ranked #90 of 334 hotels in Hamburg and rated 4 of 5 at Tripadvisor. Because it's our deepest interest that our guests feel welcome at any time. Please allow me to sincerely apologize. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Ralph S., We very much appreciate your comments regarding your stay at the Novotel Suites Hamburg City. IMPORTANT SAFETY NOTICE: Due to a recent spike in coronavirus infections, as of 2 November, 2020, Hamburg is strictly regulating many aspects of public life to better combat the COVID-19 pandemic. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. You can enjoy a drink at the bar/lounge. I am sorry that your experience with our bathroom did not meet your expectations. Both had a waiting line, both were slow and not well organised. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Novotel Hamburg City Alster is located at Lübecker Strasse 3 in Nord, 2.1 km from the centre of Hamburg. Mit herzlichen Grüßen Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Frank R., We very much appreciate your comments regarding your very long stay at the Novotel Suites Hamburg City. Novotel Hamburg City Alster is close to tourist attractions, including Weinquelle Luhmann Hamburg. Md Friends - 07/08/2020 Confirmed reviews ALL. Enjoy close proximity to many attractions and retail facilities. Novotel Hamburg City Alster, Hamburg: See 1,356 traveller reviews, 289 user photos and best deals for Novotel Hamburg City Alster, ranked #84 of 338 Hamburg hotels, rated 4 of 5 at Tripadvisor. That’s why we won’t recommend or will come back. I had to deal with reception on two occasions only: check-in and check-out. With its generous rooms and innovative Novo2 restaurant, Novotel Hamburg City Alster is extremely family-friendly. Über Ihre lobenden Worte freuen wir uns sehr. And please be assured that we will take the appropriate measures to train and sensitize our employees to prevent future events. Because it's our deepest interest that our guests feel welcome at any time. Popular attractions Miniatur Wunderland and Hamburg Dungeon are located nearby. Das 4-Sterne Novotel Hamburg City Alster begrüßt Sie im Herzen der Hansestadt zwischen Elbe und Alster. However, the fact that this was not entirely satisfactory during your stay does not meet our standard. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. WiFi is free, and this hotel also features a spa and a restaurant. WiFi is free, and this hotel also features a spa and a spa. The hotel is good but the area Steindamm in which the hotel is located felt very unsafe/unpleasant. Due to Corona, fitness room & hotel bar are currently unavailable, Round the clock ready-to-eat meals to be warmed up in the room, Family rooms and suites with modular workspace, Stunning views over the city from the upper floors. Enjoy close proximity to many attractions and retail facilities. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Ulrik H., Thank you for taking the time to tell us about your experience at the Novotel Suites Hamburg City. It’s a shame because the staff and the quality of the hotel was very good. We are sure that this feedback will serve as an encouragement to all of our staff. We look forward to hearing from you about your concerns and hope you give us the opportunity to serve you better in the near future. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Helle J., We are thankful for the great review about your stay. See photos and read reviews for the Novotel Hamburg City Alster rooms in Germany. Because it is our wish that our guests feel comfortable at all times.We would also like to apologize for not responding to you until now. Novotel Hamburg City Alster, Hamborg: Se 1.357 anmeldelser fra rejsende, 289 billeder og gode tilbud vedr. We take your comment as a constructive criticism and will work with our employees on a sustainable service to improve the quality. I actually had no time to wait for the check-out, but never received my bill electronically as that was supposed to happen. Business guests enjoy the breakfast. Because it is our deepest interest that our guests feel welcome at all times. Stay at this 4-star spa hotel in Hamburg. Most businesses remain open, but freetime activities, gatherings and cultural events are tightly restricted or cancelled entirely until at least 30 November. We are looking forward to welcoming you again and wishing a pleasant and successful week! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Rooms at the Novotel Hamburg Alster are air-conditioned and include a wardrobe, 55-inch cable TV, desk, safe, mini fridge, USB sockets and coffee/tea making facilities. The Novotel Hamburg City Alster has many amenities to offer visitors and guests. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Michael D., We very much appreciate your comments regarding your stay at the Novotel Suites Hamburg City. The walk from the hotel to downtown quickly becomes sketchy. View deals for Novotel Hamburg City Alster, including fully refundable rates with free cancellation. Enjoy free WiFi, a restaurant, and a full-service spa. I will share your comments with our team. Museum für Kunst und Gewerbe Hamburg is the closest landmark to Novotel Hamburg City Alster. We are sure that this feedback will serve as an encouragement to all of our staff. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sure that this feedback will serve as an encouragement to all of our staff. Before arrival, you must confirm in writing that you are not on a tourist getaway. Location is ok. Rooms at the Novotel Hamburg Alster are air-conditioned and include a wardrobe, 55-inch cable TV, desk, safe, mini fridge, USB sockets and coffee/tea making facilities. All rights reserved - No materials may be reproduced without prior permission of hamburg.de, hamburg.de uses images from imago images, pixelio.de and "Minicons Free Vektor Icons Pack" — The copyright owners are listed in the copyright-box, http://www.hamburg.com/servlet/segment/com/visitors/stay/13121006/novotel/. At Novotel Suites, we strive to offer every customer a first class service experience. Novo2 heißt Sie willkommen - das ist die innovative Kombination aus Lounge Bar & Eatery in Ihrem Novotel Hamburg City Alster. Therefor we will share your review with our team. Please allow me to sincerely apologize. Where is Novotel Hamburg City Alster located? The hotel has an underground car park available to guests for a fee. Please be assured that we will take the appropriate measures to resolve the problem in the future and prevent it from occurring in the future. Click here for more details and check back regularly for updates. Anonymous Families - 04/08/2020 Confirmed reviews ALL, Good bed and shower. Toilet way to small and felt like a cabin. The restaurant Novo2 is an innovative lounge-bar-eatery-combo located within the hotel. Moenckebergstrasse is minutes away. Besides, it was annoying that while there was a kettle in the room, there were no cups or tea bags or coffee to use it with!